OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT PLAN AT THE WORKPLACE FOR HIGH-RISE BUILDINGS: A CASE STUDY AT SME BANK, MALAYSIA

Abstract

Occupational safety and health (OSH) remain a critical concern in high-rise office environments where structural complexity and human activity converge. This study explores the implementation and effectiveness of an OSH Management Plan at Menara SME Bank, Malaysia, in alignment with the Occupational Safety and Health Act 1994 (Act 514) and the MS1722:2005 standard. The research aims to (i) evaluate employee awareness and understanding of OSH protocols and (ii) assess the effectiveness of implementation practices. A total of 250 staff members were surveyed using a structured questionnaire and the data were analysed using descriptive statistics, Pearson correlation, and regression techniques via SPSS. Results indicate that the role of management, particularly senior leadership, plays a decisive role in shaping OSH performance outcomes. Significant positive correlations were found between managerial involvement, policy visibility and the overall effectiveness of OSH measures. The regression model demonstrated that 75.5% of the variance in OSH effectiveness could be explained by the identified predictors. The study concludes that robust leadership commitment, clear communication of safety policies and continuous employee engagement are key enablers of a strong safety culture. These findings contribute to best practices in OSH implementation and offer a replicable model for high-rise buildings in urban centres.